FAQs
Read our most asked questions.Â
1. General Information
What is a POS system, and how does it work?
A POS (Point of Sale) system is a digital solution that allows businesses to process sales, track inventory, and manage transactions. Hasibu POS provides a seamless, cloud-based system to streamline operations.
Who can use Hasibu POS?
Hasibu POS is designed for businesses of all sizes, including retail stores, restaurants, bars, wholesalers, and service-based businesses.
Is Hasibu POS suitable for small businesses and large enterprises?
Yes, Hasibu POS is scalable and supports businesses of all sizes, from small shops to multi-location enterprises.
Does Hasibu POS support multiple store locations?
Yes, you can manage multiple stores and sync all sales and inventory data in one platform.
2. Pricing & Payment Methods
Do you offer a free trial or demo?
Yes, we provide a free demo to help you explore Hasibu POS before committing.
Is Hasibu offered as a subscription model?
Yes, Hasibu POS operates on a flexible subscription model to suit different business needs.
Does Hasibu POS support split payments?
Yes, customers can pay using multiple payment methods in one transaction.
Can I accept deposits and partial payments from customers?
Yes, Hasibu POS allows businesses to collect partial payments and track pending balances.
3. Hardware & Compatibility
Do I need to buy specific hardware, or can I use my own?
Hasibu POS is compatible with various hardware, including mobile phones, laptops, tablets, desktops, receipt printers, barcode scanners e.t.c
Is Hasibu POS cloud-based or offline?
Hasibu POS is purely a cloud-based solution
Does the POS system support barcode scanning?
Yes, Hasibu POS is compatible with barcode scanners to speed up checkout.
4. Features & Functionality
Does Hasibu POS offer a loyalty program?
Yes, you can create a customizable loyalty program to reward repeat customers and track points.
Does Hasibu POS integrate with M-Pesa and eTims?
Yes, Hasibu seamlessly integrates with M-Pesa and eTims for automated transactions and compliance.
Can I issue invoices and receipts from the POS system?
Yes, Hasibu POS allows you to generate and print invoices and receipts instantly.
Can I create multiple user accounts with different access levels?
Yes, you can assign different roles and permissions to employees based on their responsibilities.
5. Inventory & Stock Management
Can Hasibu POS track my inventory in real-time?
Yes, Hasibu system updates stock levels automatically as sales and purchases happen.
Can I manage multiple warehouses or storage locations?
Yes, Hasibu POS supports multi-location inventory management.
Does the system allow stock transfers between branches?
Yes, you can transfer stock between different locations while keeping records updated.
6. Financial & Employee Management
Does Hasibu POS generate financial reports and analytics?
Yes, Hasibu POS provides detailed financial reports to assist monitor your business performance.
Can I track daily sales, expenses, and profits?
Yes, you can access real-time reports on sales, revenue, and expenses and filter by day, week, month, quarter , year e.t.c
Can I track employee sales and performance?
Yes, Hasibu POS tracks individual employee sales, helping you assess productivity.
Does Hasibu POS support commission-based payments?
Yes, you can set up and manage commission-based payments for your sales team.
Can I restrict access to certain system features for employees?
Yes, you can control what each employee can access within the system.
7. Supplier & Vendor Management
Can I manage purchase orders and supplier payments?
Yes, Hasibu POS allows you to create purchase orders and track supplier transactions.
Does Hasibu POS track supplier history and transactions?
Yes, you can monitor all supplier interactions, including past orders and payments.
8. Security & Support
Is my business data secure with Hasibu POS?
Yes, Hasibu POS uses cloud encryption and secure backups to protect your data.
Can I access my data remotely?
Yes, you can log into your Hasibu account from anywhere and access your reports and track operations in real-time
Do you offer customer support?
Yes, Hasibu provides dedicated customer support.
