Privacy Policy

1. Introduction

At Hasibu Technologies Limited (“Hasibu,” “we,” “our,” or “us”), we prioritize data security and privacy. This policy explains how we collect, use, store, and share your data when you use our services.

By using Hasibu’s platform, you agree to this Privacy Policy.

2. Data We Collect

We collect and process the following types of data:

Business Data: Sales, inventory, expenses, customer details, supplier records, and transaction history.
Personal Data: Name, email, phone number, business registration details, and payment information.
Usage Data: System logs, IP addresses, device information, and access timestamps.

We collect data to provide, improve, and secure our services, as well as for regulatory compliance.

3. How We Use Your Data

Hasibu processes your data to:

  • ✅ Provide access to our POS, business management, and financial tools.
  • ✅ Facilitate payment processing via DPO (Network Group) & MPESA Express.
  • ✅ Enable eTIMS tax compliance integration through Digitax.
  • ✅ Improve system security, analytics, and customer support.
  • ✅ Comply with legal and regulatory requirements.

We never sell your data to third parties.

4. Third-Party Services & Integrations

Hasibu integrates with third-party applications that users may choose to connect to, such as:

Digitax (for eTIMS tax compliance)
Banking & Financial Institutions (for business loans & payments)
Suppliers & Distributors (for inventory management & invoicing)

💡 User Consent for Third-Party Data Sharing:

  • If you opt into third-party services via Hasibu, you authorize Hasibu to share necessary business data with the chosen service provider.
  • You are responsible for reviewing third-party privacy policies before integration.
  • Hasibu is not liable for how third parties handle your data after you grant access.

5. Data Storage & Security

  • Cloud-based encrypted storage for all business and transaction data.
  • Strict access controls to protect sensitive user information.
  • Regular security updates and compliance with global data protection standards.

We implement TLS/SSL encryption, firewalls, and secure API authentication to protect your data.

6. User Rights & Data Access

Users have the right to:

Access & update their personal/business data.
Request deletion of their account and associated data.
Withdraw consent from third-party integrations at any time.

To exercise these rights, contact support@hasibu.africa.

7. Data Retention Policy

  • We retain user data only as long as necessary for legal, tax, and business purposes.
  • If an account is closed, we may retain transaction records for compliance with financial and tax regulations.

8. Changes to This Privacy Policy

Hasibu may update this policy periodically. Users will be notified via email or in-app notification of significant changes.

8. Contact & Support

📩 Email: support@hasibu.africa
📞 Phone: +(254) 716062022

By using Hasibu, you confirm that you have read and agreed to this Privacy Policy.

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